Crawley Borough Council welcomes new head of service

Crawley Borough Council has appointed a new senior manager.

Amanda Kendall will take on the role of Head of Crawley Homes from 1 December following a rigorous selection process, which included panel interviews with officers and councillors.

Amanda will oversee Tenancy Services, Asset Management, Responsive Repairs, Older Persons Services, Facilities and Projects, the Nuisance and Anti-Social Behaviour Team, Lifeline and Leasehold Services.

Amanda brings a wealth of experience with her from her 23 years in the housing sector, both in local government and with registered housing providers. Amanda has primarily worked in housing management, delivering excellent services, but also brings experience of working in housing solutions, environment and regeneration and emergency planning.

Amanda is currently the Housing Services Manager at Runnymede Borough Council and is responsible for the operational and strategic management of housing and neighbourhood services. She has been responsible for driving forward changes to private sector lettings and management of temporary accommodation, transforming income collection, procuring and implementing AI software to ensure targeted income work, leading on projects such as the transformation of older persons housing accommodation, major works and decants, refuse and recycling on housing estates, tenancy support and sustainment, and approaches to housing fraud.

Amanda said: “This is an exciting time to be working in housing with some key reforms expected following the social housing white paper alongside changes to building safety and the climate change agenda.

“I look forward to working with the team to take forward and deliver on these challenges as well as progressing existing transformation projects all with a view to making a difference to the communities we work with.”

Councillor Peter Lamb, Leader of Crawley Borough Council, said: “We’re very glad to have Amanda joining the team. Housing is one of the council’s most important responsibilities and I’m confident that she will help us to continue to improve and maintain the high standards that we aim to deliver for our residents.”

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