Crawley council services lockdown arrangements

With the England lockdown starting on Thursday, several Crawley Borough Council buildings and services will close or operate differently.

The Town Hall will close at 4pm on Tuesday 3 November. Despite this, our services will continue to operate and we will be providing additional services for our most vulnerable residents and distributing the latest round of grants to local businesses once we have received guidance from Government.

With the Town Hall closed, there are several ways to continue to access council services. Visit for service information and for access to rubbish and recycling updates for your home, your Council Tax account and our extensive library of forms.

To pay by debit or credit card you can do so online at, over the phone by calling our automated payments line on 01293 438312 or at your bank.

The full list of changes is:

  • The Town Hall will close to the public at 4pm on Tuesday 3 November
  • K2 Crawley and the Bewbush Centre Gym will close at 10pm on Wednesday 4 November
  • Tilgate Nature Centre will close at 4pm on Wednesday 4 November
  • Community centres will close from 6pm on Wednesday 4 November except for  those where pre-schools and crèches  are in operation
  • The Hawth will close at 10pm on Wednesday 4 November
  • The Employ Crawley Youth Hub will continue to operate with virtual appointments. To arrange an appointment call 07814 903871 / 07909 730956 or email
  • All public toilets will close except the toilets next to the car park at Tilgate Park. All toilets will remain accessible to people with a Radar Key
  • Tennis courts and multi-use games area will close from 6pm on Wednesday 4 November.

Waste, recycling and garden waste collections will continue as normal. Pest control and housing repairs will continue as they have over the past few months. All council play areas and outdoor gyms will remain open, although as resources for cleaning them are limited they are to be used at people’s own risk.

Applications for business grants will open shortly. Businesses forced to close due to the new restrictions will be able to apply for Local Restrictions Support Grant of up to £3,000. Other businesses affected by the lockdown but which are not legally required to close can apply for a one-off discretionary payment.

Councillor Peter Lamb, Leader of Crawley Borough Council, said: “I know this second lockdown will be tough for many, but to save lives and get things back to normal as quickly as possible, it is important that everyone does everything they can to make sure this lockdown effective. When it comes to contagion, the bad behaviour of a small number can have a huge impact on everyone.”

For up-to-date information visit and follow Crawley Borough Council on Twitter (@crawleybc) and Facebook (@crawleycouncil).

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