Self-isolation support payments

Residents on low incomes who are told by NHS Test and Trace to self-isolate – either due to a positive Covid-19 test or being in contact with someone who has tested positive – may be entitled to financial support during self-isolation.

From today (Monday 28 September), people across England are required by law to self-isolate if they test positive or are contacted by NHS Test and Trace. Breaking this law could now lead to a fine of between £1,000 and £10,000.

When self-isolating, people must not go to work, school or any other public spaces. Any exercise should be taken within the home, and friends or family should be asked to buy food or other essentials.

Benefits claimants who need to self-isolate but are unable to work from home and will lose income as a result are eligible for a lump sum Test and Trace Support Payment of £500. In Crawley, these payments are being managed on behalf of the government by Crawley Borough Council.

Councillor Peter Lamb, Leader of the Council, said: “With case numbers in Crawley on the rise again, breaking the chain of transmission is critical. So if you are told to self-isolate, please do exactly that to protect your friends and family and break the chains of transmission.”

To claim you must have a notification from the NHS Test and Trace service asking you to self-isolate. You must be in-work, unable to work from home and receive at least one of Universal Credit, Working Tax Credit, Income-based Employment Support Allowance, Income-based Jobseekers Allowance, Income Support, Housing Benefit or Pension Credit.

To claim you will need:

  • The unique ID number from your NHS Test and Trace notification
  • To provide details of your employment, including the email address of your employer so they can confirm that you are unable to work from home
  • A recent bank statement, business accounts or evidence of self-assessment tax returns if you are self-employed
  • Your bank details and a recent bank statement
  • Your National Insurance number.

To apply for a Test and Trace Support Payment, complete our online form at crawley.gov.uk/coronavirus

An eligibility checker is available at gov.uk/coronavirus

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.